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University Policies

Academic Grievances and Complaints

Students are free to speak with professors to express concerns about final grades. A student may speak to his instructor if s/he thinks they have been graded inappropriately on an assignment or exam or given a final course grade that is inappropriate. If the student thinks the instructor decision is dissatisfying, s/he may express in writing a grievance to the dean. If the complaint is against the dean, the student may submit an appeal directly to the President.

Students will not be subjected to any unfair actions as a result of initiating a complaint proceeding.

Submitting an Inquiry/Complaint to the Office of the Chief Executive Officer

When the Office of the President receives a formal letter of inquiry/complaint, the President will convene an Administrative Hearing Committee to consider the inquiry/complaint. The Committee will meet to discuss the written grievance and analyze all the facts submitted. A written notification of the decision should be sent to the student and the dean within 30 days from filing the inquiry. The office of the Dean will keep a record of all student complaints and documentation of how they were handled. The decision of the President is final.

Non-Academic Grievance Policy

Agora University takes all complaints very seriously. All grievances are treated with confidentiality, including those affiliated with bullying, physical harassment, illegitimate discrimination of race and religion, and any vilification made by students.

NOTE: These complaints may be formal or informal, where formal complaints are communicated in writing and an informal complaint is one considered to be unwritten.

Sexual Harassment

Sexual harassment may include, but is not limited to assaults, inappropriate touching, comments, a written communication; expressing sexual interest or requesting sexual favors; after being informed that the interest is unwelcome, requests for employment decisions, academic evaluation, grades or advancement, or other decisions affecting participation in a University program (quid pro quo), or when such conduct creates a hostile working environment. When complaints address the matter of sexual harassment, the university will allocate 60 days to investigate the matter.

Registering a Complaint

Option One: The complainant may initially raise an informal complaint (unwritten) with the appropriate university official (regularly, the Registrar). Following receipt of the informal complaint, the issue will be reviewed by the Dean within three (3) business days and a response will be provided to the complainant within five (5) business days. Depending on the nature of the complaint, the Dean may choose to meet with the President to gain further information and resolution of the complaint raised. The Registrar will raise the complaint directly with the Dean if the complaint is perceived to be of an extreme, threatening, or criminal nature.

Option Two: In the event that the complainant is not satisfied with the outcome, he/she may submit a formal complaint in writing. As an alternative to the Option One informal complaint, the complainant may opt to go directly to the formal second stage. The formal written complaint must be received by the Registrar within 10 business days of the complainant receiving feedback. The formal complaint will be reviewed and addressed within three (3) business days and a response will be provided to the complainant within five (5) business days. If not satisfied with the decision of the Registrar, the complainant may submit the complaint in writing to the Dean within 10 business days of receipt of the formal complaint decision. The complaint will be addressed within 15 business days of receipt of the complaint, and a response will be given within 30 business days. Complaints should be resolved within 30 days of the initial date of response from the Dean.
Agora University – Student Handbook Page 5-25

In addition, students may also contact our accrediting agency, the Distance Education Accrediting Commission,

1101 17th Street NW, Suite 808, Washington, DC. 20036.

Phone: 202-234-5100,

Email: info@deac.org.

Website: www.deac.org.

Should a satisfactory solution to the problem not be found, the student may contact SCHEV at:

State Council of Higher Education for Virginia (SCHEV) James Monroe Building 101 North 14th Street Richmond, VA 23219.

The student may also file a complaint online at: https://www.schev.edu/students/resources/stude nt-complaints

Students will not be subject to unfair action as a result of initiating a complaint proceeding.

Whistleblower Policy

Agora University is committed to integrity, transparency, and accountability. This policy encourages and protects individuals who report, in good faith, suspected violations of university policies, ethical standards, or applicable laws. It applies to all members of the university community, including faculty, staff, students, contractors, volunteers, and visitors. Reports of misconduct—such as fraud, corruption, mismanagement, or actions endangering the university’s mission or safety—can be made to the office of the President by emailing president@agora.edu. Retaliation against whistleblowers is strictly prohibited, and confidentiality will be maintained except when required by law. Upon receiving a report, the university will acknowledge receipt, conduct a preliminary review, and, if necessary, initiate a formal investigation with appropriate corrective actions. False or malicious reports may result in disciplinary action.

Non-Virginia residents who have followed the above aforementioned process desiring to further pursue a grievance process with NC-SARA may contact NC-SARA State Portal Entity for Virginia:

State Portal Entity Contact

Darlene Derricott

Director of Academic Services

804.225.2621

darlenederricott@schev.edu

State SARA Website

State Council of Higher Education for Virginia
101 N 14th St, 9th Floor
Richmond, VA 23219

Please note that complaints related to academic grades or student conduct violations do not fall under the NC-SARA complaint resolution process. However, allegations of dishonest or fraudulent activity, including the provision of false or misleading information, may be investigated and resolved by SCHEV under SARA consumer protection provisions.

Agora University is committed to integrity, transparency, and accountability. This policy encourages and protects individuals who report, in good faith, suspected violations of university policies, ethical standards, or applicable laws. It applies to all members of the university community, including faculty, staff, students, contractors, volunteers, and visitors. Reports of misconduct—such as fraud, corruption, mismanagement, or actions endangering the university’s mission or safety—can be made to the office of the President by emailing president@agora.edu. Retaliation against whistleblowers is strictly prohibited, and confidentiality will be maintained except when required by law. Upon receiving a report, the university will acknowledge receipt, conduct a preliminary review, and, if necessary, initiate a formal investigation with appropriate corrective actions. False or malicious reports may result in disciplinary action.

Agora University faculty strive to hold amenability to ensure academic honesty in their classes and student share this responsibility. Agora University students are required to refrain from all acts of academic dishonesty.

Procedures for Dealing with Violations of Academic Dishonesty

Actions taken by a faculty member who has evidence that a student has committed an act of academic dishonesty, shall, after speaking with the student, take one or more of the following disciplinary actions:

  • Issue an oral reprimand.
  • Give the student an “F” grade or zero points or a reduced number of points on all or part ofa particular paper, project or examination.

If the act of academic dishonesty results in a “F” grade or zero points being awarded to the student for that particular paper, project, or examination, and this result affects the student’s overall grade in the class, then the student shall be issued the proper grade, as affected by the specific “F” or zero grade, by the faculty member. Any incident of alleged academic dishonesty in the instructor’s grading of an F or zero points – the instructor shall investigate if there has been any misconduct by the student and decided to proceed and reported to the Dean. If the Academic Dean notes that multiple Academic Dishonesty Reports have been filed for particular students, from multiple instructors, however, then the Dean shall seek the suspension of the student for one full calendar year. If, upon this student’s return from the one-year suspension, the Dean receives any further reports of academic dishonesty concerning this student, the Dean shall recommend the student be expelled permanently. The Dean shall keep the faculty member and Division Dean reasonably informed of the status of the student discipline process and outcome.

Examples of Violations of Identity Fraud

  • Taking an examination for another student or having someone else take an examination for one-self.
  • Having another person or a company do research and/or writing of a report.
  • Obtaining answers from another student before or during an examination.
  • Knowingly allowing another student to copy one’s work.
  • Sharing answers for a take-home or on-line examination unless otherwise authorized by the instructor.
  • Receiving help in creating a speech, essay, report, project or paper unless otherwise authorized by the instructor.
  • Turning in a speech, essay, report, project or paper done for one class to another class unless specifically authorized by the instructor of the second class.
  • Offering another person’s work as one’s own: copying a speech, essay, report, discussion board posting, project or paper from another person or from books, websites, or other sources.
  • Using outside sources (books, or other written sources) without giving proper credit (by naming the person and putting any exact words in quotation marks).

Examples of Violations of Academic Dishonesty

Examples of academic dishonesty conduct warranting the imposition of disciplinary probation, suspension or expulsion include, but are not limited to, the following:

  • Altering a graded examination/assignment and returning it for additional credit.
  • Stealing or attempting to steal an examination or answer key.
  • Printing an online exam without the express authorization of the instructor.
  • Stealing or attempting to change official academic records.
  • Forging or altering grades.
  • Falsely reporting or claiming to have experienced technical difficulties with online instructional tests, quizzes, or assignments.
  • Using unauthorized materials, such as notebooks, or other items, without the instructor’s consent during an examination or placement test.
  • Misreporting or altering the data in research projects.
  • Intentionally impairing the performance of other students and/or a faculty member.
  • Collusion – when any student knowingly or intentionally helps another student perform an act of academic dishonesty. Collusion in an act of academic dishonesty will be disciplined in the same manner as the act itself.

Maintaining Satisfactory Progress

Since a GPA of 3.0 is required for graduation, you should aim for a grade of B or better in all of your classes. Most courses require you to log in to the website at least once or twice a week, either to participate in a forum or to submit a written assignment.

Incompletes

A student will be given an Incomplete grade when all the following conditions apply:

  • whenever required course work is missing,
  • when that missing work would result in the student receiving a lower final grade, and
  • when the student has formally requested an extension.

In all other cases, a student should receive a grading letter with the outstanding work counted as “zero” or “fail”. If the extension is granted, according to arrangement with the instructor all incomplete work must be completed in consultation within three weeks after the final paper is due. Grade of “W” should be granted if the student has any health or personal crisis. Students cannot register for more courses if they have an incomplete.

Withdrawing from Courses

Courses may be dropped any time prior to the due date of the final examination or paper. These requests should be conveyed in writing to the Registrar and the instructor(s).

Agora University – Student Handbook Page 5-27
If a student drops a course before the seventh week, a grade of W will be assigned whether or not the student is passing. If the withdrawal is initiated after materials have been posted for the seventh week of the semester, a mark of W for Withdrawal will be assigned if the instructor informs the Registrar that the student had a passing grade at the date of the official withdrawal. A mark of F will be assigned if 1) the student is failing at the time of withdrawal and 2) the student withdraws after the seventh lecture is posted.

Agora University certifies that students who cancel after paying in full, but are not eligible for a refund, receive all materials, kits, and equipment, as applicable.

Course Re-Takes

We do not allow students to take an examination again. We do allow students to take a course again (if they pay the tuition again), and only the highest grade is then counted in the GPA.

Academic Leave of Absence

If health or other unforeseen circumstances make it impossible for you to continue your studies for six months or more, please contact the Registrar for a leave of absence. No charge will be added, and it will extend the duration of completing your degree. The granting of a leave of absence indicates a continuing relationship with the University and allows students to resume studies at a specific time without reapplying for admission to the University. A personal leave of absence does not exceed two semesters in length, a military service leave is for the duration of the assignment on active duty, and a study leave of absence does not exceed four semesters in length. 

Types and Regulations of a Leave of Absence 

1. Personal Leave: for students who plan to take leave for one or a maximum of two semesters for personal reasons (health, financial, work-related, etc.). 
2. Military Service Leave: for students who are called to active duty with the Military. Students may leave for the duration of their military assignment in active duty. 
3. Study Leave: for students who are planning to take specialized pre-approved courses at another accredited institution to supplement their studies or satisfy other academic requirements of Agora University. The duration of this leave of absence is determined and pre-approved by the Dean and cannot exceed two semesters for a master’s program and cannot exceed four semesters for the doctoral program.

Academic Probation

A GPA of at least 3.0 is required for the degree. Students are not put on academic probation when their GPA falls below 3.0. A student placed on academic probation means that the student is warned with academic disqualification. A student who has not achieved both a term and cumulative grade point average of 3.0 (B) or higher at the close of a semester will be placed on academic probation. The student will be notified of this probationary status.

Academic Dismissal 

A student becomes academically disqualified or dismissed and may not continue enrollment under any of the following conditions:
1. A student fails six or more hours of coursework in any given year. 
2. A student on academic probation fails to achieve both a term and cumulative grade point average of 3.0 (B) or higher.
The student will be notified within one week of any dismissal. The Dean may waive academic dismissal if individual circumstances warrant such action.

Appeal of Dismissal

A student who becomes dismissed may appeal the dismissal by filing an appeal to the Registrar within two weeks of the date of notification of dismissal. After the appeal has been considered by the Dean, the Registrar will notify the student of the decision. Once this decision has been made, no further appeal is allowed. 

Dismissed students are not eligible for readmission until at least three semesters have elapsed. If readmitted, the student will be on academic probation and will be expected to satisfy the requirements for removal from probation by the end of the term.

Student Achievement and Satisfaction

Student Achievement and Satisfaction rates have maintained a range of 7 to 10 points out of a maximum of 10 points. Lower numbers have seen a noticeable increase from a 7.65 to above 8.5 in 2022.

Institutional retention rate:

Cohort 2016 Retention Rate was 100% and Student Graduation Rate 100%.
Cohort 2017 Retention Rate was 100% and Student Graduation Rate 100%.
Cohort 2018 No Admissions.
Cohort 2019 Retention Rate was 90%. Graduation Rate 75%.
Cohort 2020 Retention Rate was 100%. Still in Session.

Cohort 2021 Retention Rate was 100%. Still in Session.

Cohort 2022 Retention Rate was 95.55%. Still in Session.

Institutional performance data as reported on the U.S. Department of Education College Scorecard (if available for Title IV institutions)

N/A

Institutional performance data as reported to comply with a state disclosure requirement (e.g.,California BPPE placement rate disclosures)?
N/A

Institutional data on undergraduates accepted into accredited graduate programs (to include a frame of reference as determined by the institution)?
N/A

Institutional data on graduates who advance in their profession?
N/A

Total number of graduates by program?

Cohort 2016 Student Graduation Rate 100%.
Cohort 2017 Student Graduation Rate 100%.
Cohort 2019 Graduation Rate 75%.

  • Charges may be refunded if a student cancels their enrollment or withdraws from a course. Cancellation or withdrawal requests should be made in writing by sending an email to the Registrar at registrar@agora.edu. Refunds will be issued using the same method of payment within 30 days from the date the University receives the student’s withdrawal request. No tuition refunds will be issued if a student has not submitted a cancellation/withdrawal request. Tuition and fees cannot be carried over to the next semester.
  • A student requesting cancellation of their enrollment within 7 calendar days after signing an enrollment agreement is entitled to a full refund of all tuition and fees paid except the Application Fee.
  • A student requesting cancellation more than 7 calendar days after signing an enrollment agreement, but prior to beginning a course, is entitled to a refund of all tuition and fees paid minus: (i) the application fee and (ii) the library fee.
  • A student requesting to withdraw from a course after the course has begun is eligible for a refund of tuition and fees paid in accordance to the schedule in section 3.2.5.
  • Agora University will issue a full refund of the tuition charges for courses that have been canceled by the University.

Agora University is committed to maintaining the highest ethical standards and to upholding the public’s trust. We recognize that our behavior affects not only our own individual reputation, but also that of Agora University. Accordingly, this Code of Ethics forms the ethical principles that will guide all members of the university community in all decisions and activities. These principles are:

Respect: We will nurture a climate of care, concern, fairness, and civility toward others while recognizing and embracing each individual’s dignity, freedom, and diversity even in the face of disagreement.

Honesty and Integrity: We will act and communicate truthfully and candidly. We will uphold the university’s values and make decisions based on the greater good, conducting ourselves free of personal conflicts or appearances of impropriety and self-dealing.

Communication: We will openly share information with stakeholders regarding the
processes used in developing policies and making decisions for the university.

Stewardship: We will use university resources in a wise and prudent manner in order to achieve our educational mission and strategic objectives. We will not use university resources for personal benefit or gain.

Excellence: We will conduct all university affairs diligently, exercising due professional care and striving to meet the high expectations we have set for ourselves as well as the expectations of those we serve.

Responsibility and Accountability: We will be trustworthy and answerable for our conduct, decisions and obligations and will comply with all applicable laws, regulations, policies and procedures. We recognize our obligation to report unethical conduct to appropriate authorities.

 

Agora University realizes that personal and institutional interests may at times not align. In the spirit of personal and institutional growth, development, and standards, the university holds to this conflict of interest policy in order to maximize growth of the human person and the institution while avoiding any potential conflicts that may arise. Conflicts of interest may not always reflect impropriety, but may simply reflect situations that emerge. The university adheres to the standards set forth by The “Political Reform Act” of 1974.

A conflict of interest exists whenever an employee’s personal, professional, and outside commercial (or financial interests or activities) outside of the University have the possibility of:

a. Compromising the employee’s judgment with regard to the mission and vision of the university.

b. Biasing the nature or direction of scholarship

c. Influencing behavior with respect to interactions with students or coworkers

d. Resulting in personal or a family members gain outside the scope of university policies.

Financial Conflict of Interest

An employee with a financial conflict of interest must disqualify himself/herself from making a decision (e.g., hiring someone or approving a purchase), participating in making a decision (e.g., advising or recommending to a decision maker who hires or approves a purchase), or influencing a decision (e.g., communicating with a decision maker) by the university that will impact the employee’s economic interests or the economic interests of the conflict’s source.

Economic Interests Causing Potential Conflicts of Interest

The following are deemed to be economic interests from which conflicts of interest can arise:

• Direct or indirect investments (worth $2,000 or more) in an organization seeking to do business with the university

• Employment as a director, officer, partner, trustee, employee or other management responsibilities with a business seeking to do business with the university

• Real property (worth $2,000 or more) which may increase (or decrease) in value due to a university decision.

Matters related to conflict of interest are reported to and discussed by the VP of Operations and VP of Institutional Development, and the President of Agora University. This committee reviews and determines what course of action must be taken in the event that a conflict is confirmed to exist. Conflicts perceived but not real may be addressed and clarified without further ramifications. If you believe you may have a conflict of interest of a financial nature, please contact the president, The VP of Operations or VP of Institutional Development if there is a conflict among faculty, please contact the office of the dean.

Agora University offers online distance education programs that allow students access to their course work 24 hours a day, 7 days a week via the Internet. At Agora University, online courses are developed and primarily taught as any regular on-campus classes. The readings, assignments, and examinations mirror courses taught in an on-campus setting. These courses include structured and special instructional techniques to help you succeed as an online student. The course syllabus, outline, and schedule of assignments that students receive the first day of class are located in an online website devoted to the particular course. These items MUST be read initially, so that the online student understands the workload and requirements of the course. Students and instructors communicate initially before the beginning of the term, and then in online discussion forums where students communicate with each other about course work and respond to various topics posted by the instructor. Some courses include real-time instructional sessions where the students interact with their instructor and classmates at a scheduled time. Assignments are submitted electronically via email or the class website. Agora University’s courses are taught using an online course management system Populi Web. This Populi LMS (learning management system) is a user-friendly learning platform. The course management system has folders where instructors post course information, course materials and assignments for students to access with ease. At the conclusion of each course, students will complete an evaluation of the course, the instructor and the learning platform. This provides the necessary feedback to ensure that we maintain the quality that should be expected at the University.

 

Is distance education right for me?

Distance learning is a great choice for many people, particularly those who are juggling a full-time job and family responsibilities as well. If you are interested in earning a degree or a certificate but commuting to a campus is not an option or if traditional campus classes do not fit into your busy schedule, then online learning may be right for you!

Succeeding as a distance learner:

A successful distance learner learns to:

  • Be comfortable using technology, computers and navigating the Internet.
  • Be self-disciplined and avoid procrastination.
  • Invest a minimum of 3 hours each week on each course.
  • Be very organized and manage time well.
  • Enjoy working independently.
  • Follow written instructions carefully.
  • Actively participate, share ideas and ask questions in online discussions

Online courses offer a large degree of convenience and flexibility, but it is important to note that these courses require the same level of commitment and effort as attending a class on campus.

How do I access the course materials?

Prior to the beginning of the semester you will receive an email from the Office of Admissions with course access information. This information will include your username and password. The learning platform can be accessed from our website at https://agora.populiweb.com

Online course attendance:

Just as in face-to-face courses, attending your online course is important. Agora University expects all online students to participate in all instructional activities. Participation in an online course is defined differently than in a face-to face course. Student “attendance” in online courses will be defined as active participation in the course. Online courses will, at a minimum have weekly mechanisms for student participation, which can be documented by any or all of the following methods: student login through the learning platform course software, submission/completion of assignments, which would include discussion board, quizzes, etc., and communication with the instructor during assigned chat sessions and by phone, Zoom or email.

The work of all students at Agora University is reported in grade format. A final grade for each student registered in a course is assigned by instructors as required.

Graduate Courses

The following grades are used to report the quality of graduate student work at Agora University:

A         Superior Achievement

B         Satisfactorily demonstrated potentiality for professional achievement in field of study

C         Passed the course but without doing work indicative of potentiality for professional achievement in field of study

F          Fail

P          Pass (achievement at grade C level or better)

I           Incomplete

IP         In Progress

The grades A, B, and C may be augmented by a plus (+) or minus (-) suffix. The grades A, B, and P signify satisfactory progress toward the degree. Students may apply a C grade toward graduate degrees unless otherwise prohibited by the program requirements. However, courses in which a grade of C is received must be offset by higher grades in the same term for students to remain in good academic standing. A grade of F yields no unit nor course credit.

Grade Points

Grade points per unit are assigned by the Registrar as follows:

Letter GradePercentage RangeGPA
A+97-1004
A93-964
A-90-923.7
B+87-893.3
B83-863
B-80-822.7
C+77-792.3
C73-762
C-70-721.7
D+67-691.3
D63-661
D-60-620.7
FBelow 600

A plus (+) or minus (-) suffix added to a grade increases or decreases the grade-point value, except in the case of A+, which carries the same number of grade points as the A grade. Courses in which students receive a grade of P may count toward satisfaction of degree requirements, but these grades, as well as I and IP are disregarded in determining the grade-point average. (After the removal of an I grade and assignment of a letter grade, units and grade points are included in subsequent grade point averages.

Grade-Point Average

The grade-point average is determined by dividing the number of grade points earned by the number of units attempted. The total grade points earned for a course equals the number of grade points assigned times the number of course units. For example, if student takes three four –unit courses and receives grades of A-, B-, and C+, then the GPA for the term equals the total grade points (34.8) divided by the total course units (12). The GPA is 2.9. For satisfactory standing, students must maintain a B average (3.0 GPA).

Only grades earned at Agora University are calculated in the student’GPA. Grades earned at another institution do not affect the GPA at Agora University.

Incomplete Grades

Once a grade of Incomplete (I) is assigned, it remains on the transcript along with the passing grade students may later receive for the course. The instructor may assign the grade I when work is of passing quality but is incomplete for a good cause (such as illness or other serious problem). It is the student’s responsibility to discuss with the instructor the possibility of receiving an Incomplete as opposed to lower mark impacted by the Incomplete (to include an F grade).

If a grade of (I) is assigned, students may receive unit credit and grade points by satisfactorily completing the coursework as specified by the instructor. Students should not re-enroll in the course; if they do, it is recorded twice on the transcript. If the work is not completed within one year’s time, the I lapses to an F.

Correction of Grades

All grades except I are final when filed by the instructor in the end-of-term course report. After grades have been submitted, a grade change may be made only in case of a clerical or procedural error or other unusual circumstances. No grade may be revised by re-examination or, with the exception of grades of I, by completing additional work. Students who are dissatisfied with a grade should review their work with the instructor and receive an explanation of the grade assigned. All grade changes are recorded on the transcript.

On occasion, professors may opt to offer students an opportunity to sit an oral examination. The professor teaching the course will proctor the examination via Zoom (or similar platform) and utilize a rubric shared in common by all university courses for oral examinations. These rubrics serve as a direct means of measuring student achievement in accordance with course and program outcomes. The professor will be required to verify student identity through both video and audio activation of the online platform.

Instructors planning on offering oral examinations should include this policy on their syllabus and upload a blank copy of the oral exam rubric to the course module.

Students must have a minimum cumulative GPA of 3.0 in order to graduate. In addition, students must pass all required courses to earn credit toward graduation. A grade of “F” carries zero credit and does not contribute to graduation requirements. A student cannot graduate if there are any outstanding obligations to the University, such as tuition fees. Students are considered graduates once their thesis has been completed, and a diploma will be sent to them. 

Agora University recognizes that the protection of the rights of persons requires adherence to clearly formulated institutional policies governing the maintenance of student records. Protecting the privacy and confidentiality of all students’ records shall be strictly enforced. Officers of administration, members of the faculty and staff of the University are bound to respect the rights of a student by holding in confidence information they acquire in the course of their work.

The Family Educational Rights and Privacy Act (FERPA) of 1974 is a federal law which defines permanent educational records as files, documents and other recorded materials which contain information directly related to a student and which are maintained by Agora University or a person acting in an official capacity for the University.

Educational records do not include those maintained by instructional, supervisory, administrative and educational personnel in the sole possession of information which is not accessible or revealed to any other person. Additionally, educational records do not include records of a student 18 years of age or older or those of a student attending an institution of post-secondary education that are created or maintained by a physician, psychiatrist, psychologist or other recognized professional or paraprofessional personnel in connection with the provision of treatment to the student unless specifically requested by the student. Records of students as employees are not part of the education record unless the employment results from the employee’s status as a student. Educational records do not include alumni records.

The Registrar coordinates the inspection and review procedures for student records which include personal, academic and financial files as well as placement records. The FERPA affords students certain rights with respect to their educational records. The right to inspect and review the student’s educational records within 45 days of the day the University receives an official request for access.

Students should submit to the Registrar a written request that identify the record(s) they wish to inspect. The Registrar will make arrangements for access with the custodian of the particular record and will notify the student of the time and place where the records may be inspected.

Official Agora University transcripts are released only when requested in writing by the student. There is a fee for each copy. Transcripts will not be released for students who have failed to meet their financial obligations to the University. The University will not allow transcripts from other institutions sent or delivered to Agora University to be copied or released to a student. Those documents must be requested from the originating institution. Students may have access to an unofficial transcript online by making a request through the Student Information System.

The right to request an amendment of the student’s educational records that he/she believes is inaccurate or misleading. The student should write the Custodian responsible for the particular record, clearly identify the part of the record they want changed in 100 words or less, and specify why it is inaccurate or misleading.

The Custodian of the record will notify the student of its decision to amend the record or deny the student request. If denied, the student may choose to appeal the decision to the appropriate executive official.

Agora University may disclose information on a student without violating FERPA through what is known as directory information. FERPA regulations define “directory information” as information contained in an education record of a student that would not usually be considered harmful or an invasion of privacy. This generally includes a student’s name, address, telephone number, electronic mail address, photograph, date and place of birth, major field of study, dates of attendance, grade level, enrollment status (full/ part time, undergraduate or graduate), degrees, honors and awards received, other educational institutions attended and related information. Federal law (Solomon Amendment) also requires that institutions of higher education provide military recruiters the names, addresses, telephone numbers and birth dates of currently enrolled students.

A student may restrict the release of his/her directory information by making a request in writing to the Registrar within two weeks of the start of the first enrolled semester of the academic year. This request must be made on a yearly basis.

In certain situations, a student’s consent is not required to disclose educational information. These exceptions include;

  • to school officials who have legitimate educational interests;
  • to Federal, State, and local authorities involving an audit or evaluation of compliance with education programs;
  • to persons or organizations in connection with financial aid;
  • to organizations conducting studies for or on behalf of educational institutions;
  • to accrediting organizations;
  • to parents of students for violations of any law or institutional rule related to the possession of alcohol or controlled substance;
  • to comply with judicial order of subpoena
  • health or safety emergency
  • directory information;
  • to the students themselves;
  • results of disciplinary hearing to an alleged victim of a crime of violence;
  • to the Attorney General of the United States in response to an ex parte order in connection with the investigation or prosecution of terrorism crimes.

Requests to disclose educational information will always be handled with caution and approached on a case-by-case basis. The determination as to whether or not a legitimate educational interest exists will be made by the custodian of the records. When the custodian of the record has any question regarding the legitimacy of the request, the custodian should withhold disclosure unless consent of the student is obtained.

The following is a list of the types of records that the University maintains, their custodian and their appropriate executive official. 

Type of RecordCustodianAppropriate Executive Official
Academic RecordsRegistrarAcademic Dean
DisciplinaryAcademic DeanPresident
Financial AidFinancial Services ManagerVP of Financial Services
PlacementRegistrarHead of Student Services
News ReleasesPublic Relations LeadChancellor
Student AccountsFinancial Services ManagerVP of Financial Services

**Agora University uses highly encrypted cloud-based servers to ensure the protection of student records. 

Agora University’s Records Retention policy establishes the types of University records and their retention period for records.  It is based upon legal and operational requirements and provides a framework for the life cycle management of University records. 

This policy is intended to assist the University in properly protecting and managing the records it needs to maintain, while eliminating the records that are no longer legally or operationally required. This will help to ensure that the University is following all applicable laws and regulations governing records retention and eliminating unnecessary records storage costs. 

This policy responds to the various local, state, and federal statutes and regulations and internal policies that apply to records retention. 

Roles and Responsibilities 

Office of the Dean 

The Office of the Dean is responsible for identifying the academic records to be retained and determining the period of retention. The Office of the Dean must also make arrangements for the proper storage of the records and coordinate with outside vendors for that purpose, where appropriate. Finally, the Office of the Dean arranges for the handling of the disposal of records whose retention period has expired. 

Faculty Records: 

Agora University understands the necessity of maintaining the accuracy and confidentiality of faculty personnel records, and the importance of gathering and keeping records of employment history and performance for making informed personnel decisions. 

The Office of the Dean in collaboration with the Office of People and Culture maintain a faculty personnel record for each faculty member that includes, at a minimum, the following: 

  • Documentation verifying the faculty member’s highest earned degree that qualifies the faculty member for employment at the University
  • Curriculum vita
  • Annual certifications

The University receives the official transcripts directly from granting institutions by mail. The degrees are scanned and kept securely on Microsoft highly-encrypted SharePoint. The original transcripts are destroyed, and only the President, Dean, and People and Culture Lead have access to the digital files. 

Office of the President

The Office of the President is responsible for providing guidance regarding the legal retention requirements for financial and administrative documents and coordinating document holds when litigation is ongoing, pending, threatened, or likely.  The University’s President will designate one or more individuals to serve as the point of contact. 

Who Should Know This Policy 

All University employees; All contractors who create, use, or store University records; All consultants who create, use, or store University records; All vendors who create, use, or store University records. 

Exclusions and Special Situations 

Any records relevant to pending or ongoing litigation, government investigation, or audit MUST BE RETAINED until such matters have been resolved, all appeals are exhausted, and the retention period has expired.  All disposal of relevant records must cease, including the disposal of records according to approved retention periods, when such a document hold is in place.  In cases where litigation is threatened or likely, consult the Office of the President to determine whether a litigation hold is required. 

Policy Definitions 

Definition of a Record: Records are documents and parts of documents contained on any media and in any format that: are made or received by the organization; provide evidence of its operations; document business decisions; and/or have value requiring their retention for a specific period of time. 

Examples include, but are not limited to: 

  • Academic transcripts 
  • Letters, memoranda and correspondence 
  • Policies, procedures and methods 
  • Invoices and receipts 
  • Purchase orders, contracts and certificates 
  • Tax forms 
  • Data stored in computers, data processing equipment, and off-line media 
  • Computer programs and documentation 

Tuition Information and Refund Policy

I. Introduction:

This policy details the refund of student charges which include both tuition payments and other university fees (i.e. Application Fee, Technology Fee, Library Fee, Graduation Fee).

II. General Definitions:

Tuition: Charge for instruction including course content, textbooks, educational services, and instructional materials. This charge is billed 14 days before the beginning of a course.
Application Fee: This fee is required at the time of submitting an online application for admission. This fee is non-refundable.

Technology Fee: This fee is associated with supporting and maintenance of the technological services offered to students including the Learning Management System (LMS), the Student Information System (SIS), and the Student email account. This fee is billed once a year and is due at the beginning of every year. This fee is refundable as per the refund schedule detailed below.

Library Fee: This fee is associated with all library services offered by the University including subscription to electronic databases (i.e. LIRN, Ebscohost, JSTOR, ProQuest, etc.). This fee also includes subscription to the Virtual Librarian services to support student library requests 7 days a week. This fee is billed once a year and is due at the beginning of every year. This fee is non-refundable.

Graduation Fee: This fee is associated with processing documents (i.e. Diplomas, Transcripts, etc.) post-graduation. This fee is billed only at the successful completion of our programs after the student has completed all graduation requirements and has been approved by the office of the Registrar for graduation without having any academic or financial holds on their record. This fee is non-refundable.

Regular Certificate Student: A student who is registered in at least 3 credit hours per term. This student is expected to finish the Certificate program in four semesters.

Regular MTS Student: A student who is registered in 6 credit hours per term. This student is expected to finish the Master’s program (MTS) in 2 years.

Regular MBA Student: A student who is registered in 3 credit hours per month. This student is expected to finish the Master’s program (MBA) in 1 year.

Full-Time Doctoral Student: A student who is registered for a full-time course load as defined by the program, typically around 6-9 credit hours per trimester. Students successfully completing this course load will fulfill the requirements for the degree within the expected duration of the program, which is typically around three years

Part-Time Doctoral Student: A student who is registered for a part-time course load as defined by the program, typically around 3-6 credit hours per trimester. Students successfully completing this course load will fulfill the requirements for the degree within the expected duration of the program, which is typically around six years.

Auditing Student: A student who is registered in a single course and participates in the course in which no assessment of student work is graded. University fees do not apply to auditing students. Audit students pay their tuition. Upon a change of status from being an auditing student to a regular student, Library and Technology fees will be billed to the student account.

Discount Groups: A special reduced rate applied to tuition charges (does not apply to University fees), which is extended to an organization or corporation who has signed a partnership agreement with the University.

III. Provisions applicable to ALL programs:

1. Adjustment of University Scholarships:

  1. Scholarships:
    In the case of a refund processed per the schedule listed below, University scholarships are adjusted proportionally to the tuition charges incurred. This does not include any University Fees, only tuition charges. For example, if a student’s tuition is reduced by fifty (50) percent, that student’s University scholarship will also be reduced by fifty (50) percent.

2. Methods of Payment:

  • Tuition and university fees can be paid electronically online via Credit Card in USD through the Student Information System (Populi Web). Invoices are generated by the Accounting Office and sent 14 days prior to the start of a course and is due for payment 7 days prior to the course start date. Invoices are available on the SIS for the fastest, most secure, and convenient way for students to make payments online. The SIS notifies students of an invoice by sending an automated email.
  • For alternative payment methods, please contact accounting@agora.edu.

3. Cancellation and Withdrawal:

  1. Charges may be refunded if a student cancels their enrollment or withdraws from a course. Cancellation or withdrawal requests should be made in writing by sending an email to the Registrar at registrar@agora.edu. Refunds will be issued using the same method of payment within 30 days from the date the University receives the student’s withdrawal request. No tuition refunds will be issued if a student has not submitted a cancellation/withdrawal request. Tuition and fees cannot be carried over to the next semester.
  2. A student requesting cancellation of their enrollment within 7 calendar days after signing an enrollment agreement is entitled to a full refund of all tuition and fees paid except the Application Fee.
  3. A student requesting cancellation more than 7 calendar days after signing an enrollment agreement, but prior to beginning a course, is entitled to a refund of all tuition and fees paid minus: (i) the application fee and (ii) the library fee.
  4. A student requesting to withdraw from a course after the course has begun is eligible for a refund of tuition and fees paid in accordance to the schedule in section 3.2.5.
  5. Agora University will issue a full refund of the tuition charges for courses that have been canceled by the University.

IV. Tuition and University Fees Structure:

A. Tuition for all MTS & Certificate Students:

Charge2024/2025 Academic Year
Tuition per Credit Hour$222.22 Per Credit Hour
Application Fee (non-refundable)$50
Technology Fee (per year)$100
Library Fee (per year)$100

Graduation Fee (one-time after graduation)

$50

B. Tuition Fees Structure for all MBA Students:

Charge2024/2025 Academic Year
Tuition per Credit Hour$181.81 Per Credit Hour
Application Fee (non-refundable)$30
Technology Fee (per year)$250
Library Fee (per year)$250

Graduation Fee (one-time after graduation)

$250

C. Tuition Fees For All Th.D. Students.

Charge2024/2025 Academic Year
Tuition per Credit Hour$266.66 Per Credit Hour
Application Fee (non-refundable)$50
Technology Fee (per year)$100
Library Fee (per year)$100

Graduation Fee (one-time after graduation) 

$50

V. Refund Schedule for Tuition and Fees for all programs and all students:

A. Refund Schedule for 2024/2025 for all HTC Students:

DeadlinePercentage of Tuition RefundedApplication FeeTechnology Fee*Library FeeGraduation Fee
Before Week 1100%Non-Refundable100%Non-RefundableNon-Refundable
Week 1-3100%Non-Refundable100%Non-RefundableNon-Refundable
Start of 4th Week50%Non-Refundable50%Non-RefundableNon-Refundable
Start of 5th Week40%Non-Refundable40%Non-RefundableNon-Refundable
Start of 6th Week30%Non-Refundable30%Non-RefundableNon-Refundable
Start of 7th Week20%Non-Refundable20%Non-RefundableNon-Refundable
Start of 8th Week10%Non-Refundable10%Non-RefundableNon-Refundable
Start of 9th Week0% (No Refund)Non-Refundable0% (No Refund)Non-RefundableNon-Refundable

* Note: The Technology Fee refund is proportional to the total credits eligible to be taken during the year. For example, if the Technology Fee is $100 per year, and the regular student load is 18 credits per year, then the Technology Fee per credit hour is $5.56.

A. Refund Schedule for 2024/2025 for all HTC Students:

DeadlinePercentage of Tuition RefundedApplication FeeTechnology Fee*Library FeeGraduation Fee
Before Week 1100%Non-Refundable100%Non-RefundableNon-Refundable
Week 170%Non-Refundable70%Non-RefundableNon-Refundable
Start of Week 240%Non-Refundable40%Non-RefundableNon-Refundable
Start of Week 320%Non-Refundable20%Non-RefundableNon-Refundable
Start of Week 40% (No Refund)Non-Refundable0% (No Refund)Non-RefundableNon-Refundable

* Note: The Technology Fee refund is proportional to the total credits eligible to be taken during the year. For example, if the Technology Fee is $250 per year, and the regular student load is 33 credits per year, then the Technology Fee per credit hour is $7.57

VI. Exceptions:

Employees of the Alexandria School Foundation, a strategic partner of Agora University, may receive an additional 30% discount on the tuition rate if they if they do not participate in any need-based scholarship.

VII. Sample Refund Calculation:

MTS Program

Refund Percentage: 40%

Tuition Charge: $222.22 x 6 credit hours = $1333.32

Technology Fee Charge per year: $100

Technology Fee divided by number of credit hours per year: Assuming 18 credit hours per year for this sample calculation, the total Technology Fee for 1 credit hours is $5.56: $5.56 x 6 credit hours = $33.36

Total tuition and fees paid: $1,433.32

Refund: ($1333.32 + $33.36) x 40% = $546.67

Refund: $105 x 40% = $42

ThD Program

Part-Time Th.D. Student:

If a part-time student registered in 6 credit hours sends a withdrawal request during the fifth week of the semester, the student will receive a refund of 40% of the tuition and the Technology Fee:

Refund Percentage: 40%

Tuition Charge: $266.66 x 6 credit hours = $1,599.96

Technology Fee divided by number of credit hours per year: Assuming 18 credit hours per year for this sample calculation, the total Technology Fee for 1 credit hours is $5.56: $5.56 x 6 credit hours = $33.33

Total tuition and fees paid: $1,633.29

Refund: ($1599.96 + $33.33) x 40% = $653.32

Full-Time Th.D. Student:

If a full-time student registered in 9 credit hours sends a withdrawal request during the fifth week of the semester, the student will receive a refund of 40% of the tuition and the Technology Fee:

Refund Percentage: 40%

Tuition Charge: $266.66 x 9 credit hours = $2,399.94

Technology Fee Charge per year: $100

Technology Fee divided by number of credit hours per year: Assuming 27 credit hours per year for this sample calculation, the total Technology Fee for 1 credit hours is $3.70: $3.70 x 9 credit hours = $33.33

Total tuition and fees paid: $2,433.27

Refund: ($2,399.94 + $33.33) x 40% = $973.3

MBA Program

If a student registered in one module (3 credit hours) sends a withdrawal request during the second week of the module, the student will receive a refund of 40% of the tuition and the technology Fee:

Refund Percentage: 40%

Tuition Charge: $181.81 x 3 credit hours = $545.43.

Technology Fee Charge per year: $250

Technology Fee divided by number of credit hours per year: Assuming 33 credit hours per year for this sample calculation, the total Technology Fee for 1 credit hours is $7.57: $7.57 x 3 credit hours = $22.71

Total tuition and fees paid: $568.14.

Refund: ($545.43+22.71) x 40% = $227.256

Holy Transfiguration College Scholarships: Need-based aid Policy – BISHOP Epiphanius Scholarship Fund
    1. Need-Based Scholarship

Need-based Scholarships are awarded solely based on the applicant’s financial needs according to specific income brackets. The application process for this scholarship requires submission of the student’s proof of income. The Need-based scholarship awarded will only cover tuition costs and not any administrative or application costs. Please note that awards are offered on a first come first served basis and are subject to the availability of funds for the current academic year. Additionally, Need-based Aid cannot be applied in addition to any other corporate or group discounts or any other Scholarships offered by Agora.

The current total tuition for the Master of Theological Studies program is $8000. The Bishop Epiphanius Scholarship offers a need-based fund and is awarded to applicants interested in pursuing the Master of Theological Studies or the Certificate Programs and are facing financial needs.

Definition:

Student Income: The combined income of the student and his/her spouse.

Types of Aid

  1. Grants which do not need to be repaid.
  2. Work-study: part-time employment opportunities of a financial value equivalent to the awarded scholarship amount.

How to Apply

Complete the financial aid application, fill in all the sections, and upload all the required documents. Missing information or documents are not accepted and will be deemed incomplete.

Application Requirements:

  • Applicants may not be younger than twenty-two (22) years of age during the year they are applying, unless otherwise approved by the Committee.
  • Applicant must be admitted to the Master or Certificate Programs. Proof of such acceptance/enrolment (in the form of a Letter of Acceptance or a current transcript) must be submitted along with the completed Scholarship Application.
  • Applicant must be applying on a need-based status.
  • Applicant must submit all application requirements and maintain an average of 3.0 GPA in all studies.
  • The application will solicit information about Church-related Services and will request a personal handwritten response to a question of a thought-provoking nature.

Eligibility

To be eligible and continue receiving our need-based scholarship, you are required:

  • To be enrolled in our Master or Certificate programs.
  • Not to be on academic probation.
  • Maintain a minimum cumulative grade of B.
  • To submit the last 3-months payment slip/ HR letter stating your monthly salary and all other variables (bonus, profit share and similar).
  • To submit the last 3-months bank statement.
  • To demonstrate financial need by providing any of the following or similar supporting documents:
    • Expenses like rental contract
    • Loans or instalment statements
    • Retired parents and official pension letters
  • Updated CV/Resume
  • Pastoral Reference letter

Need-Based Aid Income Qualification Brackets

  1. For a student income of $6,250/year to $2,900/year, the need-based aid package is 88% scholarship on tuition fees.
  2. For a student income of $2,899/year or less, the need-based aid package is 90% scholarship on tuition fees.

Special Circumstances

Sometimes, financial situations change after aid has been awarded. If this is the case, students may appeal to the Director of Admissions for a re-evaluation of their aid package. There are no guarantees that additional aid may be available at the time of the re-evaluation.

  1. Merit-Based Scholarship

This is a form of financial assistance that is given based on the candidates’ skills and academic accomplishments.

The scholarship awarded will only cover tuition costs and not any administrative or application costs. Please note that awards are offered on a first come first served basis and are subject to the availability of funds for the current academic year. Additionally, Merit-based Aid cannot be applied in addition to any other corporate or group discounts or any other Scholarships offered by Agora.

How to Apply

Complete the scholarship application, fill all the sections, and upload all the required documents. Missing information or documents is not accepted and will be deemed incomplete.

Eligibility

To be eligible for our Merit-based scholarship, you are required:

  • To be enrolled in our Master program
  • Not to be on probation and maintain a minimum cumulative grade of B.
  • To submit the last 3-month payment slip/ HR letter stating your monthly salary and all other variables (bonus, profit share and similar)
  • To hold a bachelor’s degree
  • To submit an official transcript with a minimum GPA of 3.5 or higher
  • To have shown incredible extracurricular activities
  • To Submit an updated Resume/CV
    1. Clergy-members ministry-based aid

For clergy members (bishops, priests, and monks) there might be additional ministry-based aid available through the Bishop Epiphanius Merit-based fund. For further information, please contact the Director of Admissions.

Naguib Sawiris School of Business Tuition Assistance Program
Need-Based Assistance
  1. DESCRIPTION

Need-based assistance is awarded solely based on the applicant’s financial needs according to specific income brackets. The application process for this assistance program requires submission of the student’s proof of income. The Need-based award will only cover tuition costs and not any administrative or application costs. Please note that awards are offered on a first come first served basis and are subject to the availability of funds for the current academic year. Additionally, Need-based assistance cannot be applied in addition to any other corporate or group discounts or any other Scholarships offered by the Naguib Sawiris School of Business.

The current total tuition for the Master of Business Administration program is $6000.

  1. DEFINITION: Household Income: The combined income of the student and his/her spouse.
  1. TYPES OF AID
    –        Grants which do not need to be repaid.
    – Work-study: part-time employment opportunities of a financial value equivalent to the awarded scholarship amount.
  2. HOW TO APPLY

Complete the financial aid application (embedded in the admission application form), fill all the sections, and upload all the required documents. Missing information or documents is not accepted and will be deemed incomplete.

5. ELIGIBILITY

To be eligible and continue receiving our need-based scholarship, you are required:

  • To be a full-time MBA student.
  • Not to be on academic probation.
  • Maintain a minimum cumulative grade of B.
  • To submit the last 3-months payment slip/ HR letter stating your and your spouse’s monthly salary and all other variables (bonus, profit share and similar).
  • To submit the last 3-months household combined bank statements.
  • To demonstrate financial need by providing any of the following or similar supporting documents:
    • Expenses like rental contract
    • Loans or instalment statements
    • Retired parents and official pension letters

      6. NEED-BASED AWARD INCOME QUALIFICATION BRACKETS
  • For a household income of $15,000/year or less, the need-based aid package is a 20% discount on tuition.
  • For a household income of $14,000/year or less, the need-based aid package is a 25% discount on tuition.
  • For a household income of $13,000/year or less, the need-based aid package is a 30% discount on tuition.
  • For a household income of $12,000/year or less, the need-based aid package is a 35% discount on tuition.
  • For a household income of $11,000/year or less, the need-based aid package is a 40% discount on tuition.
  • For a household income of $10,000/year or less, the need-based aid package is a 45% discount on tuition.
  • For a household income of $9,000/year or less, the need-based aid package is a 50% discount on tuition.
  • For a household income of $8,000/year or less, the need-based aid package is a 55% discount on tuition.
  • For a household income of $7,000/year or less, the need-based aid package is a 60% discount on tuition.
  • For a household income of $6,000/year or less, the need-based aid package is a 65% discount on tuition.
  • For a household income of $5,000/year or less, the need-based aid package is a 70% discount on tuition.
  • For a household income of $4,000/year or less, the need-based aid package is a 75% discount on tuition.
  • For a household income of $3,000/year or less, the need-based aid package is an 80% discount on tuition.
  • For a household income of $2,000/year or less, the need-based aid package is an 85% discount on tuition.

    7. SPECIAL CIRCUMSTANCES

Sometimes, financial situations change after aid has been awarded. If this is the case, students may appeal to the Head of Student Services for a re-evaluation of their aid package. There are no guarantees that additional aid may be available at the time of the re-evaluation.

Agora University expects each student to use social media responsibly and respectfully in ways that reflect the moral and ethical guidelines set forth by Agora University. Agora University is primarily an online institution, therefore, all courses and instructional materials and correspondence is conducted online. Please check your email account daily. We know life is busy, nonetheless, failure to be aware of updated policies, procedures or other information does not relieve you from responsibility or obligation.

Solicitation

Students, staff or outsiders may not sell to or survey the University community.

Students should refer media inquiries to the Public Relations office which reports to the Office of the Chancellor, which can answer questions accurately and speak officially for Agora University. Students are not to release information or grant interviews to the news media without first checking with the Public Relations office or being asked by that office to do so. In addition, students are not to speak for the University on social media.

Agora University’s Student Identity Verification Policy is in compliance with the requirements set forth by the Higher Education Opportunity Act (HEOA). The HEOA requires that institutions offering online education have processes in place to ensure that the student registering for a course is the same student who participates in the course or receives course credit. The Act requires that institutions use one of the following three methods:

  • A secure login and pass code;
  • Proctored examinations; or
  • New or other technologies and practices that are effective in verifying student identification.

Student ID and Password

All students registered for coursework at Agora University are provided with a secure user ID and password. Access to online courses is controlled by the use of the secure User ID and password.

Learning Management System (Populi)

Agora University uses Populi as its Learning Management System. Students access the LMS with their unique Student ID and Password.  The unique User ID and password are used to verify that a student who registers for an online course or program is the same student who participates in and completes the course or program.

The small faculty to student ratio ensures close interaction between students and faculty and the ability of faculty to manage student identity via for any sudden change in academic performance, change in writing style, online discussions, or email inquiries. More importantly, constant contact between the students and faculty by phone, Skype, or other technological means assures the faculty of the student’s identity.

Students enrolled in courses at Agora University are responsible for providing complete and true information in any identity verification process.

Verification of Identity

All students submit a personal photograph and a government-issued photo ID at the time of admission. Staff and Faculty verify the identity of all students using Zoom for interviews, online lectures, academic advising and general inquiry live video sessions.

This policy was established to aid in the planning of computer purchase(s) throughout the completion of the Agora University programs.

The University strongly recommends that students entering our programs have appropriate and updated mid-range consumer-grade laptop. Students should consider using a laptop that is already owned or another existing computer if possible. If you do not have access to a laptop already and must purchase a new one we have some recommendations below.Again, please note that if you already have a laptop it does not need to meet the specifications below. These specifications are only for people who don’t already have access to a laptop and must purchase a new one. Some courses in the university may require a more robust system, so be sure to verify any class/software requirements before making a purchase. The College will update these specifications on an annual or biannual basis to match advances in software and hardware requirements.

Example minimum hardware specs:

  • Intel ® Core™ i5 (4 cores recommended)
  • 4GB Memory
  • 256GB Hard Drive
  • 15.6′′ HD Widescreen LED Display
  • Wireless Network Adapter
  • Microphone
  • Webcam

Software Requirements:

  • Operating System of Choice (i.e.. Windows or Mac)
  • Word Processor of Choice (ex. Microsoft Word)

You must have access to a computer connected to the internet. Dial-up connections will be sufficient for most classes, but a few classes have video materials, which will display better if you have a DSL or cable connection. You may use any of the common browsers: Chrome, Edge, Firefox, or Safari. Most of our course lectures are in PDF format. There is a link to three free PDF readers on our public information page. The PDF pages are designed for full-size computers; tablets may provide an adequate display, but the materials may be difficult to read on smaller devices. We require that you have a word-processing program, such as Microsoft Word. Free word-processing programs are also suitable. We require that you also have a webcam with a microphone, for identity verification and live sessions. Your internet connection must be able to transmit video.

Students cannot be admitted without these technologies available. Should they lose access, they may request an incomplete (see Incomplete Policy) or a leave of absence, otherwise they shall be dropped from the program.

Failure to submit all required admission documents within the first 12 credit hours of enrollment at Agora University will result in suspension from the program. These documents include but are not limited to official transcripts, official certificates, passport, photo, and CV.

Procedure:

  • If Students fail to submit all the required documents during their application process, they will receive a notification upon enrollment regarding the submission of missing documents.
  • Students must submit all missing documents to the university’s admissions office within 12 credit hours of enrollment.
  • The university will review the submitted documents and notify students of any additional requirements or missing documents.
  • Failure to submit all required documents within the specified timeframe may result in suspension from the program as determined by the university.

Effective Date:

This policy is effective immediately for all new and current students.

Student records are confidential. The University cannot process a transcript request unless we receive a signed request or an online request through the Student Information System. Outstanding obligations to the University, such as Tuition fees, must be reconciled prior to release of student transcripts. Send all requests to the Registrar and include instructions on where the transcript should be mailed. We will retain your academic records permanently. 

You may request official transcripts by visiting https://agora.populiweb.com. Official Agora University transcripts are released only when requested in writing or online through the Student Information System by the student. Transcripts will not be released for students who have failed to meet their financial obligations to the University. The University will not allow transcripts from other institutions sent or delivered to Agora University to be copied or released to a student. Those documents must be requested from the originating institution. Students may have access to an unofficial transcript online by making a request through their portals on Populi account.

Holy Transfiguration College ​

Agora University may consider for transfer coursework completed at accredited institutions of post- secondary education whose accrediting agencies are recognized by the European Union or by an agency recognized by CHEA. Only coursework completed at a C average or better may be considered for transfer after a review by, and at the discretion of the Dean. Students will need to provide a transcript for all accredited coursework taken and indicate a desire to transfer coursework before enrolling in the current term. A maximum of 50% of graduate coursework can be transferred. A minimum of 50% of graduate coursework must be undertaken at Agora University. ​

Coursework earned at a non-accredited institution may be submitted for review with an official transcript and course descriptions. Coursework earned at non-accredited institutions will be considered on a case by case basis by the Academic Dean. In most cases, refusal to transfer work will be based on content or academic standards incompatible with the courses required for graduation at Agora University. ​

Please note that Agora University courses might not be transferable to other institutions. It is only at the discretion of the receiving institution to make that decision

Naguib Sawiris School of Business​​

Agora Naguib Sawiris School of Business does not accept transfer credit for its Master of Business Administration program due to the modular and highly specialized focus of its courses.​​

Please note that Agora School of Business courses might not be transferable to other institutions. It is only at the discretion of the receiving institution to make that decision.

Agora University admits students of any race, color, gender, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the University. It does not discriminate on the basis of race, color, gender, national and ethnic origin in its educational policies, admissions policies, scholarships, and any other organization-administered programs.

Terms & Conditions

1. Agreement to Terms 

1.1 These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and Agora University, located in Burke, VA (weus), concerning your access to and use of the Agora University (https://www.agora.edu) website as well as any related subdomains and applications (the Site).

You agree that by accessing the Site and/or Services, you have read, understood, and agree to be bound by all of these Terms and Conditions.

If you do not agree with all of these Terms and Conditions, then you are prohibited from using the Site and Services and you must discontinue use immediately. We recommend that you print a copy of these Terms and Conditions for future reference.

1.2 The supplemental policies set out in Section 1.7 below, as well as any supplemental terms and conditions or documents that may be posted on the Site from time to time, are expressly incorporated by reference.

1.3 We may make changes to these Terms and Conditions at any time. The updated version of these Terms and Conditions will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. You are responsible for reviewing these Terms and Conditions to stay informed of updates. Your continued use of the Site represents that you have accepted such changes.

1.4 We may update or change the Site from time to time to reflect changes to our products, our users’ needs, and/or our business priorities.

1.5 The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

1.6 The Site is intended for users who are at least 18 years old. If you are under the age of 18, you are not permitted to register for the Site or use the Services without parental permission.

2. Acceptable Use

2.1 You may not access or use the Site for any purpose other than that for which we make the site and our services available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

2.2 As a user of this Site, you agree not to:

  • Systematically retrieve data or other content from the Site to a compiled database or directory without written permission from us

  • Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users to send unsolicited emails or creating user accounts under false pretenses

  • Use a buying agent or purchasing agent to make purchases on the Site

  • Use the Site to advertise or sell goods and services

  • Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use

  • Engage in unauthorized framing of or linking to the Site

  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords

  • Make improper use of our support services, or submit false reports of abuse or misconduct

  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools

  • Interfere with, disrupt, or create an undue burden on the Site or the networks and services connected to the Site

  • Attempt to impersonate another user or person, or use the username of another user

  • Sell or otherwise transfer your profile

  • Use any information obtained from the Site in order to harass, abuse, or harm another person

  • Use the Site or our content as part of any effort to compete with us or to create a revenue-generating endeavor or commercial enterprise

  • Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site

  • Attempt to access any portions of the Site that you are restricted from accessing

  • Harass, annoy, intimidate, or threaten any of our employees, agents, or other users

  • Delete the copyright or other proprietary rights notice from any of the content

  • Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code

  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Site, or any material that acts as a passive or active information collection or transmission mechanism

  • Use, launch, or engage in any automated use of the system, such as using scripts to send comments or messages, robots, scrapers, offline readers, or similar data gathering and extraction tools

  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site

  • Use the Site in a manner inconsistent with any applicable laws or regulations

  • Threaten users with negative feedback or offer services solely to give positive feedback to users

  • Misrepresent experience, skills, or information about a User

  • Advertise products or services not intended by us

  • Falsely imply a relationship with us or another company with whom you do not have a relationship

3. Our content

3.1 Unless otherwise indicated, the Site and Services including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (Our Content) are owned or licensed to us, and are protected by copyright and trademark laws.

3.2 Except as expressly provided in these Terms and Conditions, no part of the Site, Services, or Our Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

3.3 Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and Our Content and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.

3.4 You shall not (a) try to gain unauthorized access to the Site or any networks, servers, or computer systems connected to the Site; and/or (b) make for any purpose including error correction, any modifications, adaptions, additions or enhancements to the Site or Our Content, including the modification of the paper or digital copies you may have downloaded.

3.5 We shall (a) prepare the Site and Our Content with reasonable skill and care; and (b) use industry-standard virus detection software to try to block the uploading of content to the Site that contains viruses.

3.6 The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Site.

3.7 Although we make reasonable efforts to update the information on our site, we make no representations, warranties, or guarantees, whether expressed or implied, that Our Content on the Site is accurate, complete, or up to date.

4. Site Management

4.1 We reserve the right at our sole discretion, to (1) monitor the Site for breaches of these Terms and Conditions; (2) take appropriate legal action against anyone in breach of applicable laws or these Terms and Conditions; (3) remove from the Site or otherwise disable all files and content that are excessive in size or are in any way a burden to our systems; and (4) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and Services.

4.2 We do not guarantee that the Site will be secure or free from bugs or viruses.

4.3 You are responsible for configuring your information technology, computer programs and platform to access the Site and you should use your own virus protection software.

5. Modifications to and availability of the Site

5.1 We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.

5.2 We cannot guarantee the Site and Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or Services during any downtime or discontinuance of the Site or Services. We are not obliged to maintain and support the Site or Services or to supply any corrections, updates, or releases.

5.3 There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Services, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.

6. Disclaimer/Limitation of Liability

6.1 The Site and Services are provided on an as-is and as-available basis. You agree that your use of the Site and/or Services will be at your sole risk except as expressly set out in these Terms and Conditions. All warranties, terms, conditions and undertakings, express or implied (including by statute, custom or usage, a course of dealing, or common law) in connection with the Site and Services and your use thereof including, without limitation, the implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement are excluded to the fullest extent permitted by applicable law.

We make no warranties or representations about the accuracy or completeness of the Site’s content and are not liable for any (1) errors or omissions in content; (2) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored on our server; (3) any interruption or cessation of transmission to or from the site or services; and/or (4) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party. We will not be responsible for any delay or failure to comply with our obligations under these Terms and Conditions if such delay or failure is caused by an event beyond our reasonable control.

6.2 Our responsibility for loss or damage suffered by you:

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

  • If we fail to comply with these Terms and Conditions, we will be responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms and Conditions, but we would not be responsible for any loss or damage that were not foreseeable at the time you started using the Site/Services.

Notwithstanding anything to the contrary contained in the Disclaimer/Limitation of Liability section, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to a total aggregate amount equal to the greater of (a) the sum of $5000 or (b) the amount paid, if any, by you to us for the Services/Site during the six (6) month period prior to any cause of action arising.

If you are a business user:

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use our Site/Services; or

  • use of or reliance on any content displayed on our Site.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; or

  • any indirect or consequential loss or damage.

If you are a consumer user:

  • Please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

  • If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

7. Term and Termination

7.1 These Terms and Conditions shall remain in full force and effect while you use the Site or Services or are otherwise a user of the Site, as applicable. You may terminate your use or participation at any time, for any reason, by following the instructions for terminating user accounts in your account settings, if available, or by contacting us at askagora@agora.edu.

7.2 Without limiting any other provision of these Terms and Conditions, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Site and the Services (including blocking certain IP addresses), to any person for any reason including without limitation for breach of any representation, warranty or covenant contained in these Terms and Conditions or of any applicable law or regulation.

If we determine, in our sole discretion, that your use of the Site/Services is in breach of these Terms and Conditions or of any applicable law or regulation, we may terminate your use or participation in the Site and the Services or delete any content or information that you posted at any time, without warning, in our sole discretion.

7.3 If we terminate or suspend your account for any reason set out in this Section 9, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

8. General

8.1 Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.

You hereby agree to the use of electronic signatures, contracts, orders and other records and to the electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Site. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.

8.2 These Terms and Conditions and any policies or operating rules posted by us on the Site or in respect to the Services constitute the entire agreement and understanding between you and us.

8.3 Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision.

8.4 We may assign any or all of our rights and obligations to others at any time.

8.5 We shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control.

8.6 If any provision or part of a provision of these Terms and Conditions is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions.

8.7 There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms and Conditions or use of the Site or Services.

8.8 For consumers only – Please note that these Terms and Conditions, their subject matter and their formation, are governed by Virginia law. You and we both agree that the courts of Virginia will have exclusive jurisdiction.

8.9 For business users only – If you are a business user, these Terms and Conditions, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Virginia Law. We both agree to the exclusive jurisdiction of the courts of State of Virginia.

8.10 In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us by email at askagora@agora.edu.

Frequently Asked Questions

The Personal information you disclose to us
 
In Short:  We collect personal information that you provide to us.
 
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.
 
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:
 
Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; job titles; contact preferences; country of residence; and other similar information.
 
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected
 
In Short:  Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.
 
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
 
Like many businesses, we also collect information through cookies and similar technologies.
 
The information we collect includes:
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.

  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected from other sources
 
In Short:  We may collect limited data from public databases, marketing partners, and other outside sources.
 
In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion.

 

In Short:  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
 
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
 
In legal terms, we are generally the “data controller” under European data protection laws since we determine the means and/or purposes of the data processing we perform. However, if you are a business customer with whom we have entered into a data processing agreement for the provision of corporate services to you, then you would be the “data controller” and we would be the “data processor” under European data protection laws since we would be processing data on your behalf in accordance with your instructions.
 
We use the information we collect or receive:
  • To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
 
  • To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at askagora@agora.edu and be sure to include your name, testimonial location, and contact information.

  • Request feedback. We may use your information to request feedback and to contact you about your use of our Website.

  • To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.

  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

  • To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).

  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).

  • Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

  • For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

 

In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
 
We may process or share your data that we hold based on the following legal basis:
  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
 
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

 

In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
 
We may process or share your data that we hold based on the following legal basis:
  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
 
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
 

 

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 

 

In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
 
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
 
If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

CCPA Privacy Notice
 
The California Code of Regulations defines a “resident” as:
 
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
 
All other individuals are defined as “non-residents.”
 
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
 
What categories of personal information do we collect?
 
We have collected the following categories of personal information in the past twelve (12) months:
 

Category

Examples

Collected

A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name
 
YES
 
B. Personal information categories listed in the California Customer Records statute
Name, contact information, education, employment, employment history and financial information
 
YES
 
C. Protected classification characteristics under California or federal law
Gender and date of birth
 
NO
 
D. Commercial information
Transaction information, purchase history, financial details and payment information
 
NO
 
E. Biometric information
Fingerprints and voiceprints
 
NO
 
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements
 
NO
 
G. Geolocation data
Device location
 
NO
 
H. Audio, electronic, visual, thermal, olfactory, or similar information
Images and audio, video or call recordings created in connection with our business activities
 
NO
I. Professional or employment-related information
Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us
 
NO
J. Education Information
Student records and directory information
 
NO
K. Inferences drawn from other personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
 
YES
 
 
We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:
  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
 
More information about our data collection and sharing practices can be found in this privacy notice.
 
You may contact us by email at askagora@agora.eduor by referring to the contact details at the bottom of this document.
 
If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
 
Will your information be shared with anyone else?
 
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
 
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data.
 
Agora University has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. Agora University will not sell personal information in the future belonging to website visitors, users and other consumers.
 
Your rights with respect to your personal data
 
Right to request deletion of the data – Request to delete
 
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.
 
Right to be informed – Request to know
 
Depending on the circumstances, you have a right to know:
  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell your personal information to third parties;
  • the categories of personal information that we sold or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
  • the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
 
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
 
We will not discriminate against you if you exercise your privacy rights.
 
Verification process
 
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
 
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
 
Other privacy rights
 
  • you may object to the processing of your personal data
  • you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
  • you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
To exercise these rights, you can contact us by email at askagora@agora.edu, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

 

In Short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.
 
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

If you have questions or comments about this notice, you may email us at askagora@agora.edu.

In Short:  Yes, we use Google Maps for the purpose of providing better service.
 
This Website uses Google Maps APIs which is subject to Google’s Terms of Service. You may find the Google Maps APIs Terms of Service here. To find out more about Google’s Privacy Policy, please refer to this link. We obtain and store on your device (‘cache’) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.

 

In Short:  We may transfer, store, and process your information in countries other than your own.
 
Our servers are located in United States. If you are accessing our Website from outside United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “WILL YOUR INFORMATION BE SHARED WITH ANYONE?” above), in and other countries.
 
If you are a resident in the European Economic Area, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
 
European Commission’s Standard Contractual Clauses:
 
We have implemented measures to protect your personal information, including by using the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
 
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short:  We aim to protect your personal information through a system of organizational and technical security measures.
 
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
In Short:  We do not knowingly collect data from or market to children under 18 years of age.
 
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at askagora@agora.edu.

Agora University is registered in the United States with the IRS as a 501(c)(3) organization, Tax-ID number 45-2832530.

Agora University is certified to operate by the State Council of Higher Education for Virginia.
 
Agora University participates in the State Authorization Reciprocity Agreements.
Contact Us
Address: 9253 Old Keene Mill Rd, Burke, VA 22015

Fax: +1 (202) 930-7909

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